Get in Touch
We're here to answer questions, discuss custom tour arrangements, or provide additional information about our urban explorations.
Office Location
127 Flinders Lane
Melbourne VIC 3000
Australia
Office Hours
Tuesday - Saturday: 9:00 AM - 6:00 PM
Sunday: 10:00 AM - 4:00 PM
Monday: Closed
Our office serves as the meeting point for several tours. Walk-ins welcome during business hours, though we recommend booking in advance to secure your preferred date.
Send a Message
For tour bookings, please use the reservation form on our home page.
For general inquiries, custom group arrangements, or media requests, send us an email directly at the address listed. We typically respond within 24 hours during business days.
Custom Group Tours
Groups of six or more can arrange private tours with customized routes, timing, and focus areas. Popular custom requests include:
- Corporate team-building explorations
- Educational institution field trips
- Photography club outings
- Architecture firm study tours
- Special occasion celebrations
Contact us to discuss your group's interests and we'll design an experience that matches your objectives.
Frequently Asked Questions
What happens if it rains?
All tours proceed regardless of weather. We have covered route alternatives that maintain content quality while keeping participants comfortable. Tours are only cancelled in extreme weather conditions, in which case we offer full rescheduling or refunds.
Are children welcome?
Our tours are designed for adult interests and pacing. We recommend ages 16 and above for most routes. Families with younger children should contact us about private tour options where we can adapt content and walking duration.
How much walking is involved?
Most tours cover 3-5 kilometers at a leisurely pace with frequent stops. We prioritize observation over distance. Participants should be comfortable with 2-4 hours of intermittent walking. All routes include accessible alternatives for those with mobility considerations.
Can I bring my dog?
Well-behaved dogs on leash are welcome on most outdoor tours, except the Culinary Quarters Expedition which enters food establishments. Please mention your dog when booking so we can confirm route suitability.
What should I bring?
Comfortable walking shoes, water bottle, and weather-appropriate clothing. Photography tours require your own camera equipment. Culinary tours include tastings, so arrive moderately hungry. We provide additional preparation details in booking confirmation emails.
Do you offer gift certificates?
Yes, email us directly to arrange gift certificates for any tour or custom value amount. These make excellent presents for curious travelers and local residents alike.